Twilio Segment: Transforming customer experiences with AI

AI News caught up with Hema Thanki, EMEA Senior Product Marketing Manager for Twilio Segment, to discuss how the company is using AI to transform customer engagement and personalisation.

AI is fundamentally reshaping customer engagement and personalisation by enabling businesses to deliver tailored experiences and responses to individual customer preferences on a large scale.

During our conversation, we discussed how Twilio is at the forefront of this revolution as...

26 September 2023 | Artificial Intelligence

Damian Bogunowicz, Neural Magic: On revolutionising deep learning with CPUs

AI News spoke with Damian Bogunowicz, a machine learning engineer at Neural Magic, to shed light on the company’s innovative approach to deep learning model optimisation and inference on CPUs.

One of the key challenges in developing and deploying deep learning models lies in their size and computational requirements. However, Neural Magic tackles this issue head-on through a concept called compound sparsity.

Compound sparsity combines techniques such as...

24 July 2023 | Artificial Intelligence

Piero Molino, Predibase: On low-code machine learning and LLMs

AI News sat down with Piero Molino, CEO and co-founder of Predibase, during this year’s AI & Big Data Expo to discuss the importance of low-code in machine learning and trends in LLMs (Large Language Models).

At its core, Predibase is a declarative machine learning platform that aims to streamline the process of developing and deploying machine learning models. The company is on a mission to simplify and democratise machine learning, making it accessible to both expert...

26 June 2023 | Development

Steve Frederickson, Lucy.ai: How AI powers a next-gen ‘answer engine’

In an interview at AI & Big Data Expo with Steve Frederickson, Chief Product Officer at Lucy.ai, we gained valuable insights into how AI is powering a next-gen “answer engine” for enterprises.

Lucy is designed to unlock and harness the vast knowledge residing within a company's data repositories, regardless of format or source. From SharePoint and Google Drive to Dropbox and third-party tools, Lucy can seamlessly search and connect with all types of content, facilitating...

25 May 2023 | Applications

Tim van Kasteren, Adevinta: On using AI to improve online classifieds

Amid global economic turmoil, using AI to improve online experiences and extract the most value from every investment is more important than ever.

The advertising industry is a pioneer of AI and machine learning; harnessing the technologies to deliver personalised experiences that ensure the right content is put in front of the right people at the right time.

AI News caught up with Tim van Kasteren, Head of Engineering at Adevinta, to learn more about how one of...

3 November 2022 | Applications

Justin Swansburg, DataRobot: On combining human and machine intelligence

Advancements in AI are providing transformational benefits to enterprises, but keeping risks in check and improving consumer sentiment is paramount.

Explainable AI (XAI) is the idea that an AI should always provide reasoning for its decisions in a way that makes it easy for humans to comprehend. XAI helps to build trust and ensures that issues can be more quickly identified before they cause wider damage.

AI News caught up with Justin Swansburg, VP of Americas Data...

4 October 2022 | Artificial Intelligence

Ash Damle, TMDC: Data-based business decisions in real-time

A collection of clocks.

Ash Damle, Head of AI and Data Science at TMDC, explains how the company is humanising and democratising data access.

AI News: The Modern Data Company (TMDC) aims to “democratise” data access. What are the benefits to enterprises? 

Ash Damle: Modern companies are data companies. When a data company’s best asset, its data, is only accessible by a handful of individuals, then the company is only scratching the surface of what data can do.

Democratisation of...

22 September 2022 | Applications

AI Expo: Protecting ethical standards in the age of AI

Rapid advancements in AI require keeping high ethical standards, as much for legal reasons as moral.

During a session at this year’s AI & Big Data Expo Europe, a panel of experts provided their views on what businesses need to consider before deploying artificial intelligence.

Here’s a list of the panel’s participants:

Moderator: Frans van Bruggen, Policy Officer for AI and FinTech at De Nederlandsche Bank (DNB)Aoibhinn Reddington, Artificial...

21 September 2022 | Ethics & Society

Rob Mellor, WhereScape: On data warehouse automation

Leading analysts and organisations have begun recognising data warehouse automation as being key to running a truly data-driven business.

AI News caught up with Rob Mellor, GM & VP, EMEA at WhereScape, to discuss this industry shift.

AI News: Only earlier this year did Gartner really begin recognising data warehouse automation after publishing a paper on the subject. Is this indicative of a shift in how companies view automation?

Rob Mellor: At...

9 December 2021 | Enterprise

Stefano Somenzi, Athics: On no-code AI and deploying conversational bots

No-code AI solutions are helping more businesses to get started on their AI journeys than ever. Athics, through its Crafter.ai platform for deploying conversational bots, knows a thing or two about the topic.

AI News caught up with Stefano Somenzi, CTO at Athics, to get his thoughts on no-code AI and the development of virtual agents.

AI News: Do you think “no-code” will help more businesses to begin their AI journeys?

Stefano Somenzi: The real...

12 November 2021 | Artificial Intelligence