intelligent automation Archives

Ben Ball, IBM: Revolutionising technology operations with IBM Concert

In an interview ahead of the Intelligent Automation Conference, Ben Ball, Senior Director of Product Marketing at IBM, shed light on the tech giant's latest AI endeavours and its groundbreaking new Concert product.

IBM's current focal point in AI research and development lies in applying it to technology operations. As Ball explained, "As people try to build applications out in the world, it's an increasingly complex situation. There are so many tools, there are so many...

29 May 2024 | Applications

The rise of intelligent automation as a strategic differentiator

Intelligent automation (IA) technologies are graduating from being operational to highly strategic. In terms of the bottom line, it’s even more impressive.

A study from SS&C Blue Prism, conducted by Forrester Consulting and published in April, put together a composite organisation representative of five customers interviewed. The conclusion was that, over three years, there were key gains in IA from greater productivity to compliance cost avoidance, to improved employee...