Twilio Segment: Transforming customer experiences with AI
AI News caught up with Hema Thanki, EMEA Senior Product Marketing Manager for Twilio Segment, to discuss how the company is using AI to transform customer engagement and personalisation.
AI is fundamentally reshaping customer engagement and personalisation by enabling businesses to deliver tailored experiences and responses to individual customer preferences on a large scale.
During our conversation, we discussed how Twilio is at the forefront of this revolution as...