The rise of intelligent automation as a strategic differentiator

Intelligent automation (IA) technologies are graduating from being operational to highly strategic. In terms of the bottom line, it’s even more impressive.

A study from SS&C Blue Prism, conducted by Forrester Consulting and published in April, put together a composite organisation representative of five customers interviewed. The conclusion was that, over three years, there were key gains in IA from greater productivity to compliance cost avoidance, to improved employee...

17 May 2024 | Artificial Intelligence

Pace of innovation in AI is fierce – but is ethics able to keep up?

If a week is traditionally a long time in politics, it is a yawning chasm when it comes to AI. The pace of innovation from the leading providers is one thing; the ferocity of innovation as competition hots up is quite another. But are the ethical implications of AI technology being left behind by this fast pace?

Anthropic, creators of Claude, released Claude 3 this week and claimed it to be a ‘new standard for intelligence’, surging ahead of competitors such as ChatGPT and...

7 March 2024 | Enterprise

Wolfram Research: Injecting reliability into generative AI

The hype surrounding generative AI and the potential of large language models (LLMs), spearheaded by OpenAI’s ChatGPT, appeared at one stage to be practically insurmountable. It was certainly inescapable. More than one in four dollars invested in US startups this year went to an AI-related company, while OpenAI revealed at its recent developer conference that ChatGPT continues to be one of the fastest-growing services of all time.

Yet something continues to be amiss. Or rather,...

15 November 2023 | Applications

OutSystems: How AI-based development reduces backlogs

OutSystems may be best known for its low-code development platform expertise. But the company has steadily been moving to a specialism in AI-assisted software development – and the parallels between the two are evident.

In June, the company unveiled its generative AI roadmap, codenamed ‘Project Morpheus,’ with benefits including instant app generation using conversational prompts and an AI-powered app editor offering suggestions across the stack.  The mission remains...

8 September 2023 | Development

Basil Faruqui, BMC: Why DataOps needs orchestration to make it work

Data has long been the currency on which the enterprise operates – and it goes right to the very top. Analysts and thought leaders almost universally urge the importance of the CEO being actively involved in data initiatives. But what gets buried in the small print is the acknowledgement that many data projects never make it to production. In 2016, Gartner assessed it at only 15%.

The operationalisation of data projects has been a key factor in helping organisations turn a data...

29 August 2023 | Artificial Intelligence

Meta calls up generative AI squad as Snap releases ChatGPT-powered bot

Generative AI is firmly in the sights of social media. Meta is forming a new product group around generative AI to focus on ‘building delightful experiences’ into all of the company’s products, while Snap has unveiled a new chatbot running on OpenAI’s GPT technology.

CEO Mark Zuckerberg confirmed the seat-shuffling in a Facebook post, stating that teams currently working on generative AI will be pulled together. Detail was light on the scale of projects, but Zuckerberg...

28 February 2023 | Applications

AWS and Hugging Face expand partnership to make AI more accessible

Amazon Web Services (AWS) and Hugging Face have announced an expanded collaboration to accelerate the training and deployment of models for generative AI applications.

Hugging Face has as its mission the need ‘to democratise good machine learning, one commit at a time.’ The company is best known for its Transformers library for PyTorch, TensorFlow and JAX, which can support tasks ranging from natural language processing, to computer vision, to audio.

There are more...

23 February 2023 | Amazon

Lucy 4 is moving ahead with generative AI for knowledge management

When it comes to workplace bugbears, wasting time fruitlessly searching shared drives for a particular resource has to be up there. Yet would it not be easier to lighten the workload through an answer engine with a sprinkling of generative AI?  

Machine learning software, by definition, is self-learning. As users ask more questions of an AI, and the AI provides answers, feedback loops are developed which help the product get stronger and the return on investment become...

3 February 2023 | Applications

Bill Gates calls AI ‘quite revolutionary’ – but is less sure about the metaverse

Bill Gates has given his verdict on some of tech’s biggest buzzwords – and proffered that while the metaverse is lukewarm, AI is ‘quite revolutionary.’ 

The Microsoft co-founder was participating in his annual Reddit Ask Me Anything (AMA) session and was asked about major technology shifts. AI, Gates noted, was in his opinion ‘the big one.’ 

“I don’t think Web3 was that big or that metaverse stuff alone was revolutionary, but AI is quite...

13 January 2023 | Artificial Intelligence

AI & Big Data Expo: Exploring ethics in AI and the guardrails required 

The tipping point between acceptability and antipathy when it comes to ethical implications of artificial intelligence have long been thrashed out. Recently, the lines feel increasingly blurred; AI-generated art, or photography, not to mention the possibilities of OpenAI’s ChatGPT, reveals a greater sophistication of the technology. But at what cost? 

A recent panel session at the AI & Big Data Expo` in London explored these ethical grey areas, from beating inbuilt bias...

16 December 2022 | Artificial Intelligence