Washington County IWMS Implementation
Washington County is the fifth-most populous county in Minnesota according to the 2020 census. The County’s facilities include 26 buildings, spanning nearly 1M square feet, with 1,700 employees. The County was using an Integrated Workplace Management System (IWMS) tool that was costly to maintain and limited in serving their facility management needs. They were seeking a solution that staff could configure on their own as well as provide expanded features to meet evolving business needs. With RSP’s guidance, the team selected FM:Systems FMS:Workplace for a reliable workplace management solution.
RSP Architects worked closely with Washington County to conduct a needs analysis of their current solution to ensure FMS:Workplace was set up to match the way the County needed it to function over the short- and long-term. This involved identifying the legacy data, confirming its accuracy and categorization, and lightly configuring the new system for easy adoption.
Identifying how the current system was being used helped build an understanding of how the new system was to be configured. Templates proved to be crucial for identifying how data should be cleaned up for a friction-free import into the new system. Additional benefits of the new system include:
- A space management portal created a one-stop-shop to maintain information across the County’s entire portfolio.
- On-demand facility maintenance requests are now managed by seamlessly integrating with space management.
- Preventative maintenance templates offer efficiency and automation, along with a comprehensive maintenance log and history, providing key metrics for facility operations.
Reporting and notifications for planning, tracking trends and identifying risks has taken a lot of the guesswork out of managing assets.
Read more about the Washington County Customer Success Case Study
